Find the therapist that best suits your needs.
THE TEAM
Founder, CEO, Licensed Professional Clinical Counselor, Coaching
Charmaine Lopez, Director - LPCC
Charmaine Lopez is a highly qualified and experienced Licensed Professional Clinical Counselor (LPCC) who serves as the founder and CEO of Albuquerque Guidance Center. With a Master's Degree in Clinical Counseling from the University of New Mexico and over a decade of experience in the field, Charmaine has established herself as a leader in the provision of quality mental health care.
As the Director of Albuquerque Guidance Center since 2012, Charmaine has created a supportive and inclusive environment where clients can feel comfortable seeking therapy and healing. She has assembled a talented team of therapists, case managers, and support staff who share her commitment to providing the highest level of care to all clients.
Charmaine is an expert in trauma and abuse and has received extensive training in areas such as Eye Movement Desensitization Reprocessing (EMDR), women’s work, and parenting education. Her approach to care is characterized by compassion, empathy, and a commitment to evidence-based practices, making her a trusted resource for those seeking mental health services in Albuquerque.
Through her leadership and guidance, Albuquerque Guidance Center has become a leading provider of therapy, case management, and support groups in the community. Charmaine's passion and expertise have made her an invaluable asset to the mental health community in Albuquerque, where she continues to make a positive impact on the lives of individuals and families seeking support.
Janna Rael-Serna, BSW, Office Manager
Born and raised in Valencia County, N.M., Janna attended New Mexico Highlands University School of Social Work where she earned her Bachelor of Social Work degree, after attending the University of New Mexico for her associates in liberal arts, as a non-traditional student.
She has been employed with Albuquerque Guidance Center for several years as Office Manager. She works with the community and families in this role to assist them with their goals. She enjoys leading parenting groups and women’s groups.
She has currently been accepted into the clinical master’s degree program at NMHU School of Social Work. Her hobbies include re-creating old recipes, fusion cooking, and cooking for family, friends, and co-workers.
Office Manager
Intake Specialist
Selena Largo, Intake Specialist
Selena obtained her bachelor’s degree in psychology and an associate degree in Sociology. After attaining her degrees, she serves as an Intake Specialist at Albuquerque Guidance Center and enjoys helping clients and colleagues stay on top of their game. She has spent most of her career in the retail industry, gaining experience in areas such as sales, management, and administration.
Licensed Independent Social Worker, Therapist
Alice Keck, LISW
Alice Keck, LISW, holds Bachelor’s and Master’s Degrees in Social Work from New Mexico Highlands University. Mrs. Keck’s specialties include Eye Movement Desensitization and Reprocessing (EDMR) in the treatment of Post- Traumatic Stress Disorder (PTSD), Mindfulness treatment for trauma, anxiety, stress, and depression. Her experience encompasses clinical and cultural aspects of social work practice, which shall greatly benefit clients for this project.
Licensed Mental Health Counselor
Shannon O’Neil, MA, LMHC
Born and raised in Rhode Island, Shannon attended school in Virginia where she received her Bachelor of Arts in Psychology with an Art Minor and a Concentration in Human Development in 2016. She then moved to Santa Fe, NM to pursue her Master’s degree in Art Therapy & Counseling, and in 2021 graduated from the program at Southwestern College. Initially, she interned at Tierra Nueva Counseling Center before finding her place at Albuquerque Guidance Center.
Shannon uses a person-centered counseling style, along with CBT, Self-Compassion work, Mindfulness, and Meditation. She has also trained in Mindfulness-Based Relapse Prevention (2021). A part of the LGBTQ+ community herself, she strives to create a safe and welcoming space for anyone to express themselves and work through difficult areas of life.
Licensed Mental Health Counselor
Patrick Downing, LMHC
Patrick Downing LMHC has a Master of Science degree in community counseling from Georgia State University. He uses cognitive behavioral therapy and dialectical behavior therapy for trauma, addiction, anxiety, depression, and stress. He uses motivational interviewing for people with addiction issues. He has worked with people from a variety of cultural backgrounds. He has experience working with people with bipolar disorder and schizophrenia.
Licensed Mental Health Counselor
Tiffany Trujillo,
LMHC,
Tiffany Trujillo is a highly qualified and experienced Licensed Mental Health Counselor (LMHC) with over 7 years of experience in a variety of mental health and school settings. Tiffany is a proud New Mexican, born and raised in Santa Fe and a current resident of Albuquerque since 2006. Tiffany holds a solid academic and research background as a McNair Scholar, graduating Magna Cum Laude with a bachelor’s degree in psychology and a dual master’s degree in Clinical Mental Health Counseling and School Counseling from the University of New Mexico.
Since 2016, Ms. Trujillo has established herself as a leader in the provision of quality mental health care in a wide variety of settings, working collaboratively with the Bernalillo and Sandoval County judicial systems as a Drug Court and Mental Health Court clinician and working in the Rio Rancho Public Schools as the middle school Alcohol, Drug and Substance Abuse Counselor (ADSAC).
Tiffany utilizes a strengths-based approach including Solution-Focused Therapy, Mindfulness, Narrative Therapy, and Life Skills. Working with adults and adolescents, children and families with various issues including anxiety, depression, PTSD, and managing the effects of trauma. Tiffany is currently work with families needing family reunification and Therapeutic Supervised Visitation (TSV). With over 7 years of experience as an LMHC she is honored to walk with others toward increased hopefulness and wellness.
Licensed Professional Clinical Counselor
Robert Wilcox, LPCC, Ph.D
BIO coming soon…
Licensed Mental Health Counselor
Brian Baldonado, LMHC
I am someone that has worked as an addiction therapist. I mainly specialize in PTSD,
Trauma informed Care, Depression, Anxiety, Suicidality. However, I am happy to work with individuals with many other presenting problems as well. I have worked with children, teens, and adults. I believe in being an Ally to the lgbtqia+ community and the BIPOC community. I have worked with clients with generational trauma and trauma based on their identity.
I am someone that has worked as an addiction therapist. I mainly specialize in PTSD,
Trauma informed Care, Depression, Anxiety, Suicidality. However, I am happy to work with individuals with many other presenting problems as well. I have worked with children, teens, and adults. I believe in being an Ally to the lgbtqia+ community and the BIPOC community. I have worked with clients with generational trauma and trauma based on their identity.
I am a Latino male from Belen, New Mexico. I am fluent in English and understand conversational Spanish. I am currently a Licensed Mental Health Counselor and Licensed Substance Use Associate. I aim to provide a person-centered approach to counseling. This means that it is my highest prerogative to view people with the highest regard, to provide empathetic understanding, and to offer a safe and non-judgmental place to share any thoughts, ideas, or concerns. I also utilize DBT therapy and CBT therapy. I look forward to working together with you!
Licensed Mental Health Counselor
Jennifer Ray, LMHC
Jennifer is a longtime Albuquerque resident whose roots and commitment to her community are deep. Her grandparents and other family members have been residents of Albuquerque since before the 1940’s. Her parents went to Highland High, and her father and sister have obtained degrees at UNM. Jennifer, herself A graduate of UNM in 1999, went on to obtain two Master’s Degrees in Counseling and Gerontology, and she has been a licensed counselor since 2007.
Jennifer loves being a counselor and maintains a keen interest in learning new techniques and taking refresher courses to keep her skills sharp. She establishes rapport easily with people of all ages and is a skilled clinician in multiple modalities, from CBT to Sand Tray. Jennifer is also a Registered Yoga Teacher and has certification in Trauma Informed Yoga. Although not currently in any productions, Jennifer has a history of playing various roles in local theater, as well as having done some improv work. Jennifer enjoys spending time outdoors year round, where she can be seen biking in the Bosque, snow hiking in the Sandias, or taking walks with her dog. When not working, being on stage, or being physically active, Jennifer enjoys a good book, a good cup of coffee, and watching sunsets. She is thrilled to be a part of Albuquerque Guidance Center